The following international cooperation organizations, founders of this website, place great importance on protecting the information we hold:

•  International Bureau for Children’s Rights

• Carrefour International

• Catalyste+

• Canadian Co-operative Development Foundation (CDF)

• Centre for International Studies and Cooperation (CECI)

• Cuso International

• World University Service of Canada (WUSC)

• Paul Gérin-Lajoie Foundation

• Éducation Internationale

• Fédération des cégeps

• Oxfam-Québec

• SUCO – Solidarité Union Coopération

• UPA Développement International

• Veterinarians Without Borders

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As part of our activities and our mission, we process information about individuals that allows them to be identified. These are personal data.

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1. Purpose of the Policy

This policy explains how we collect, use, disclose, and retain the personal information of visitors and users of the website. It also specifies how this personal information may be accessed and corrected if necessary.

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2. Consent

By providing us with personal information through this website, by email, by phone, in person, or by any other means, you agree that such information will be processed in accordance with this policy, and you authorize our organizations and their service providers to process your personal information for the purposes set out below.

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3. What Information Do We Collect?

A. Information You Provide to Us

We collect the personal information you provide when you:

• Communicate with us using the “Contact Us” form;

• Complete the quiz to view volunteer opportunities;

• Fill out a form to submit an action;

• Fill out an application form to obtain a volunteer position;

• Fill out a form to subscribe to our newsletters.

Depending on the circumstances, this may include your first and last name, contact information (email, phone number, region), résumé, your questions, comments, inquiries, and your preferences.

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B. Information Collected Through Our Website

When you visit our site for the first time, your consent is requested to enable the geolocation function on your device. This feature may be activated to suggest regionalized content that could enhance your experience. You may withdraw access to geolocation information at any time through your browser settings (Google Chrome, Microsoft Edge, Mozilla Firefox, Safari) or your mobile device.

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We use Google Analytics to analyze browsing behaviors on the website. This is a tool that helps analyze the traffic and use of websites. Google Analytics collects the following information: number of visitors; type and version of browser and operating system used (Windows, macOS, Linux, etc.); device category, brand, and model; screen resolution and other technical parameters; date, time and average duration of visits; pages viewed; referrer sites; city, region, and country from which the site was accessed; gender; age; language; interests.

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The information collected through Google Analytics is used to analyze the use of our website and to generate statistical reports on visitor activity so we can improve our tools and overall user experience.

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We also use cookies and similar tools on the website. These are files installed on your browser or on the hard drive of your computer or mobile device to collect certain information. This information may include the date, time, and duration of your visits, your browsing history, and the type and version of your browser. This information is collected automatically to optimize your experience, notably by remembering your settings and preferences. Cookies remain on your device until you delete them from your browsing history.

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If you wish to deactivate cookies, you can do so by modifying your browser or mobile device settings. Please note that disabling cookies may affect your browsing experience.

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Technical Additions: Hosting, Service Providers, Cookies

The website is hosted by WIX.com Ltd., whose U.S. operations are based at:

• Wix.com Inc., 100 Gansevoort Street, New York, NY 10014, USA

• Contact: support@wix.com

The action registration site and contact form are hosted by OVH Canada:

• OVH Hosting Inc., 800–1801 McGill College Avenue, Montréal, Québec, H3A 2N4, Canada

• Contact: support@ovh.ca

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All private data collected is hosted and backed up in Canada (OVH Canada). It may transit through Canadian providers, including smtp.com, as well as the platform’s contact address: contact@timetoact-canada.ca (which can also be used to exercise a withdrawal request).

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Regarding cookies and performance analysis, we use Google Analytics and the WIX Studio analytics tool.

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4. How Is Your Information Used?

We primarily use your personal information: to optimize the content, navigation service, and display of our website; to register your actions in our campaign; to add your subscription to our newsletter mailing lists based on your choices; to receive your application for an available volunteer position; for any other purposes permitted or required by law.

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The personal information we collect will mainly be accessible to staff members of our organizations.

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5. How Do We Protect Your Personal Information?

We protect the information communicated to us from the moment it is transmitted until it is destroyed. We maintain appropriate physical, technical, and administrative safeguards to protect your personal information from accidental or unlawful destruction, accidental loss, alteration, disclosure, unauthorized access, misuse, or any other unlawful form of processing. Only staff members who need to know your information or whose functions reasonably require knowledge of it have access to your personal information.

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However, no method of Internet transmission or electronic storage is 100% secure. We therefore cannot guarantee the security of information you transmit to us, and you do so at your own risk. We also cannot guarantee that such information will not be accessed, obtained, disclosed, altered, or destroyed as a result of a breach of our security measures. If you believe that personal information has been compromised, please contact us.

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6. With Whom Do We Share Your Personal Information?

We do not disclose your personal information to third parties without your consent, except in the following cases: to our service providers and partners when such information is necessary for the performance of their services or functions (for example, the provider of our website hosting and design services); in all cases where such disclosure is permitted or required by law (for example, a court order).

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7. Retention of Personal Information

Your personal information is hosted on servers located in Québec and elsewhere in Canada. Information transmitted to our service providers may be communicated outside Québec.

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We retain personal information as long as required to conduct our activities.

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8. Destruction of Personal Information

When the purposes for which personal information was collected have been fulfilled, this information is securely destroyed or anonymized.

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9. Rights of Access and Correction

Upon written request and proof of identification, you may request access to your personal information or correction of any incomplete or inaccurate personal information we hold about you. To ensure that the information we hold is complete and accurate, please promptly inform us of any changes to your personal information.

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10. Withdrawal of Consent

Upon written request and proof of identification, you may withdraw your consent to the communication or use of your personal information. Please note that withdrawing your consent will not affect disclosures previously made with your initial consent.

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11. Unsubscribing

When you subscribe to one or more newsletters offered in the newsletter subscription section, the email provided will be used by the organizations to send newsletters with various content, depending on your choices.

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If you no longer wish to be on our mailing lists, simply unsubscribe by clicking the unsubscribe link at the bottom of each newsletter.

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12. Links to External Websites

The website contains links to other sites, such as those of partner organizations and government sites. This policy does not extend to those websites. By clicking these links, you will be redirected to them. We have no control over their operation and cannot be held responsible for the policies, procedures, and practices of these third parties regarding personal information protection or for any other reason.